Digital Literacy: Everyday Playbook

Poin penting

• Before you tap, reply or pay, pause for ten seconds and ask who sent this, what it wants and how you can check it.
• Any message asking for a code, a password or an urgent payment gets the same play: stop, then contact the sender on a number you already trust.
• When a shocking forward lands in the family group, check it privately first, then reply with a source rather than an argument.
• Say yes to a new app only after checking its age rating and permissions and trying it together with your child.
• Tell your children often, in the same words, that they will never be in trouble for showing you something online that worried them.

Di dalam bit ini

1. The ten-second pause for every screen moment

   Most digital trouble in a family happens fast: a tap on a link, a reply to a stranger, a payment made in a hurry. The master play for all of it is a ten-second pause with three questions.

2. When a message wants money or a code

   The most common trap arrives as a text, call or chat saying a parcel is stuck, a bill is overdue, an account is blocked or a relative is in trouble. It pushes urgency and asks for one of three things: a payment, a password, or the one-time code just sent to your phone.

3. When a shocking forward lands in the family group

   A video claims a local school is closing, a common remedy cures everything, or the tap water is unsafe. It has been forwarded many times, and an aunt has added three worried faces.

4. When your child asks for a new app

   Sooner or later the request comes: everyone in class has this game. A flat no often teaches a child to play it at a friend's house instead, and an instant yes skips the checks.

5. When a device or account stops working

   The laptop will not connect on the night a project is due, or a password suddenly stops working. For a connection problem, the first question is whether it is the device or the network.

6. When your child sees something upsetting online

   However careful you are, a child may one day see something frightening, cruel or confusing, or receive an unkind message. The first play is your own face.